Short answer

A value proposition template is a fill-in structure for saying who an offer is for, what problem it solves, what the customer gets and why it beats the alternative. This free one has three parts: a six-box canvas, statement formats filled from six short fields, and a check. Treat the result as a draft to test.

  • Start with the customer side of the canvas, in their words, before you write a line about the product.
  • One customer segment per canvas. A second audience needs its own canvas and its own statement.
  • The statement formats only arrange your words. An empty field stays a visible slot, and no AI model writes anything.
  • The check is a rubric of six fixed rules. It cannot tell you whether a draft will convert.
  • A value proposition is a hypothesis until it is tested on the page where it lives.

Value proposition canvas

Step 1

Fill in the value proposition canvas

Free to use, no sign-up. One note per line, up to 8 notes and 320 characters a box, so the filled canvas prints on one page. The boxes start with an illustrative example for an invented business, a booking page for hair salons: type over it, or clear it at the end of step 3.

The customer

One customer segment at a time. Write what they would say, not what you sell.

  • Keep the appointment book full
  • Give the client in the chair full attention
  • Know who is coming in tomorrow

What is this customer trying to get done, at work or in life? Include how they want to feel or be seen.

  • The phone rings while they are with a client
  • Booking requests arrive by text, voicemail and social messages, and some get lost
  • A no-show leaves a gap that is hard to refill in time

What gets in the way, costs too much, goes wrong or worries them before, during and after the job?

  • A full week without chasing anyone
  • Clients who rebook before they leave
  • Evenings without returning missed calls

What would a good result look like to them? What would they be pleased, or surprised, to get?

The offer

What you provide, and how each part answers a line on the customer side.

  • An online booking page linked from the salon's website and social profiles
  • A deposit taken at booking
  • A reminder message before each appointment

What you actually provide: the product, the service, the plan, the support that comes with it.

  • Clients book themselves, so the phone stops interrupting appointments
  • Every booking lands in one calendar
  • A deposit and a reminder make a no-show less likely

How does the offer remove or shrink a pain you listed? One line per pain, and skip the pains you do not touch.

  • Open slots are offered to clients on a waiting list
  • Clients can rebook from the reminder message
  • The week's bookings are visible at a glance

How does the offer produce a gain you listed? Say what happens, not that it is better.

Step 2

Turn the canvas into a statement

Pick the one problem, the one benefit and the one difference that matter most to this customer. Each field completes part of a sentence, so write it the way it will be read. The drafts update as you type.

Plural, the way they would describe themselves. Completes "For ...".

Completes "who ...". Start with a verb.

A plain category a stranger would recognize, starting with "a" or "an".

Completes "It helps them ...". Start with a verb.

Completes "Unlike ...". A rival, a spreadsheet or doing nothing all count.

Completes "Unlike that, it ...". Start with a verb.

Leave empty and the statements say "our product".

Starting draft: landing page hero

Take bookings at any hour without picking up the phone

An online booking page for independent salon owners who lose bookings when nobody can answer the phone.

  • Clients book themselves, so the phone stops interrupting appointments
  • Open slots are offered to clients on a waiting list
  • Every booking lands in one calendar

Headline from the main benefit, sub-headline from what it is, who it is for and the problem. Bullets come from your pain relievers and gain creators, in turn.

Starting draft: positioning statement

For independent salon owners who lose bookings when nobody can answer the phone, our product is an online booking page that helps them take bookings at any hour without picking up the phone. Unlike a paper diary and a phone, our product lets clients book, pay a deposit and reschedule on their own.

The format is Geoffrey Moore's, from his book Crossing the Chasm. For your team, not for the page.

Starting draft: one-line statement

We help independent salon owners take bookings at any hour without picking up the phone by providing an online booking page.

The format, "We help X do Y by doing Z", is Steve Blank's. For answering "what do you do?" in one breath.

Built with the free value proposition template at convertica.org/value-proposition-template/. Every line is a starting draft: a hypothesis until it is tested on the page where it lives.

Step 3

Check the draft

Six fixed rules, applied to the words you typed. A rubric for catching common faults, not a prediction of how the draft will perform.

Rubric 6 of 6 checks met

  • Met Says who it is for Names independent salon owners.
  • Met Names the outcome Leads with the benefit, not with the company.
  • Met Says why this and not the alternative Sets the offer against a paper diary and a phone.
  • Met Is specific No stock phrases from the list.
  • Met Has no hype words No hype words from the list.
  • Met Is a readable length for a hero Headline 10 words, sub-headline 17, bullets 9, 10, 6.

Nothing you type is stored or sent anywhere: the builder runs in this page, and a reload brings the example back. Copy or print to keep your work.

Plain text version

How to use the value proposition template

To use the value proposition template, fill the customer side of the canvas first, then the offer side, then compress both into six short fields. The builder arranges those fields into a positioning statement, a one-line statement and a landing page hero draft, and the check shows what the draft still lacks.

  1. Pick one customer segment. One canvas describes one kind of customer. If two groups buy for different reasons, they need two canvases and two statements.
  2. Fill the customer side first. Jobs, pains and gains, one per line, in words customers have used in reviews, sales calls and support tickets. Leave the product out of it.
  3. Fill the offer side against it. Every pain reliever and gain creator should answer a line on the customer side. A line with no partner is either a feature nobody asked for or a need you do not serve.
  4. Compress it into the six fields. Choose the one problem, the one benefit and the one difference that matter most to this segment. The rest stays on the canvas for the body of the page.
  5. Read the drafts aloud. The hero draft is for a page, the positioning statement is for your team, and the one-line statement is for the moment someone asks what you do.
  6. Run the check, then rewrite. Fix what is flagged, copy or print the result, and put the draft into your own voice. The formats give you an order, not finished copy.

What is a value proposition?

A value proposition is a short statement of who an offer is for, what problem it solves, what the customer gets and why it is a better choice than the alternative. On a website it is usually the headline and sub-headline of the first screen, backed by a few benefits and some proof.

A value proposition is a promise the rest of the page has to keep. It is also only your claim. What the customer makes of it is a separate thing: their own judgment of what they get against what they give up in money, time, effort and risk. The guide to perceived value covers how that judgment forms. This page is about stating the claim clearly enough to be judged at all.

The questions a value proposition answers, and where each answer goes
The visitor's questionField in the builderWhere it lands on the page
Is this for someone like me?Who it is forSub-headline
Does it deal with my problem?The problem or jobSub-headline, then the copy under the first screen
What exactly is it?What the product isSub-headline
What do I get?The main benefitHeadline
Why this and not what I use now?What they use today, the differenceBullets, then comparison and proof further down

The answers are only as good as the research behind them. The guide to conversion copywriting covers where the customer's words come from and how to turn them into copy.

What is the Value Proposition Canvas?

The Value Proposition Canvas is a planning tool created by Strategyzer, the company founded by Alex Osterwalder. It sets a customer profile (the jobs a customer wants done, their pains and their gains) beside a value map (products and services, pain relievers and gain creators) to show where an offer fits the customer and where it does not.

The canvas, its name and its official template are Strategyzer's work. The original is on Strategyzer's Value Proposition Canvas page, where the template is offered as a PDF. The form at the top of this page is Convertica's own worksheet for the same six building blocks: the prompts are our words, it does not reproduce Strategyzer's diagram or text, and Convertica is not affiliated with Strategyzer. Strategyzer describes the canvas as a closer look at two parts of its Business Model Canvas: the value proposition and the customer it is aimed at.

The six boxes of the canvas, with this page's prompt for each
BoxSideWhat to write
Jobs to be doneThe customerWhat is this customer trying to get done, at work or in life? Include how they want to feel or be seen.
PainsThe customerWhat gets in the way, costs too much, goes wrong or worries them before, during and after the job?
GainsThe customerWhat would a good result look like to them? What would they be pleased, or surprised, to get?
Products and servicesThe offerWhat you actually provide: the product, the service, the plan, the support that comes with it.
Pain relieversThe offerHow does the offer remove or shrink a pain you listed? One line per pain, and skip the pains you do not touch.
Gain creatorsThe offerHow does the offer produce a gain you listed? Say what happens, not that it is better.

What does fit mean on the canvas?

Fit means the offer side answers the customer side: a pain reliever for each pain that matters, a gain creator for each gain worth having. Read across the canvas line by line. A reliever with no pain beside it is a feature nobody asked for. A pain with nothing beside it is either out of scope or a gap a competitor can fill.

A filled canvas is still a set of assumptions. Strategyzer's own page says as much: fit on paper is only a claim, to be tested against evidence from customers. That is why this builder ends with a check and a section on testing, not with a finished statement.

Value proposition statement templates: three formats

A value proposition statement template is a sentence with blanks: fill in the customer, the problem, the product and the difference, and you have a first draft. The builder on this page fills three formats from the same six fields: Geoffrey Moore's positioning statement, Steve Blank's one-line statement, and the headline, sub-headline and bullets of a landing page hero.

The three formats the builder fills, and where each comes from
FormatWhere it comes fromStructure, as the builder fills itUse it for
Positioning statementGeoffrey Moore's book Crossing the Chasm, first published in 1991For [who it is for] who [the problem or job], [name] is [what the product is] that helps them [the main benefit]. Unlike [the alternative], [name] [the difference].Agreeing inside the team who it is for and what it replaces, before any copy is written
We help X do Y by doing ZSteve Blank, in a 2011 post on his own blogWe help [who it is for] [the main benefit] by providing [what the product is].A one-line answer to "what do you do?", and a quick test of whether outsiders understand it
Landing page heroA common format with no single originHeadline: [the main benefit]. Sub-headline: [what the product is] for [who it is for] who [the problem or job]. Then three benefit bullets.The first screen of a homepage, landing page or product page

The positioning statement

The positioning statement sets out, in two sentences, the target customer, their need, the product category, the key benefit and how the product differs from the main competing alternative. Geoffrey Moore gave the format in Crossing the Chasm. Filled with the example fields, it reads:

For independent salon owners who lose bookings when nobody can answer the phone, our product is an online booking page that helps them take bookings at any hour without picking up the phone. Unlike a paper diary and a phone, our product lets clients book, pay a deposit and reschedule on their own.

It is stiff on purpose. Nobody puts this sentence on a homepage. Its job is to make the team agree on the customer and the alternative before anyone argues about adjectives. The builder keeps Moore's order of slots, adds "helps them" before the benefit so that one field reads correctly in every format, and says "our product" wherever you have not given a name.

We help X do Y by doing Z

Steve Blank suggests this format in his post How to Build a Web Startup, in the step about writing a statement that people outside the company can follow. He also suggests showing it to a few people and asking whether it makes sense. With the example fields:

We help independent salon owners take bookings at any hour without picking up the phone by providing an online booking page.

Blank leaves Z open. The builder fills it with "providing" plus what the product is, which is rarely the best verb: rewrite that half in your own words.

The landing page hero

The hero is the shape a value proposition takes on a page: a headline that states the main benefit, a sub-headline that says what the product is and who it is for, and about three bullets that back it up. No one person invented it, so the builder credits no one. The guide to the anatomy of a landing page covers what each of those lines has to do and what sits around them.

Value proposition examples: a weak draft and a stronger one

The quickest way to see what a value proposition needs is to compare two drafts for the same offer. Below, an invented booking product is described twice: once in the stock phrases a first draft often contains, and once with the customer, the problem and the difference named. Both went through the check on this page.

The same invented product, two sets of fields (illustrative, not a real company)
FieldWeak draftStronger draft
Who it is forbusinessesindependent salon owners
The problem or jobwant to growlose bookings when nobody can answer the phone
What the product isan all-in-one booking solutionan online booking page
The main benefitget better resultstake bookings at any hour without picking up the phone
What they use today(left empty)a paper diary and a phone
The differenceis a world-class platformlets clients book, pay a deposit and reschedule on their own
Hero headlineGet better resultsTake bookings at any hour without picking up the phone
Hero sub-headlineAn all-in-one booking solution for businesses who want to grow.An online booking page for independent salon owners who lose bookings when nobody can answer the phone.
Check result1 of 6 checks met6 of 6 checks met

What the check said about the weak draft:

  • Says who it is for: "businesses" could be anybody. Name the group the way its members would describe themselves.
  • Says why this and not the alternative: Add what they use today, so the difference has something to stand against.
  • Is specific: Stock phrases found: "solution", "all-in-one", "better results". Say what it does instead.
  • Has no hype words: Hype word found: "world-class". Swap it for a fact a reader could check.
  • Is a readable length for a hero: The hero still has empty slots, so its length cannot be judged.

The weak draft could sit on a thousand websites unchanged. The stronger one could only belong to this product, and a salon owner can tell in one line whether it is about them. Neither has been tested and neither is real, so the result says nothing about which would convert better. It only shows that the second one can be understood and checked.

A real example: Convertica's own first screen

Convertica's homepage opens with the headline "Conversion for humans and AI agents." and, under it: "Convertica's free CRO audit shows what stops people, and the AI agents acting for them, from converting on your site, with three fixes you can make now." Here is that first screen against the same questions.

Convertica's homepage hero, read as a value proposition
QuestionWhat the hero saysOur read
Who is it for?"your site"Anyone with a website. The hero names no segment; the kinds of business Convertica works with appear further down the page.
What is it?"free CRO audit", under the label "Conversion rate optimization company"Named in plain words, in the sub-headline.
What do they get?"what stops people, and the AI agents acting for them, from converting", and "three fixes you can make now"Concrete enough to check: a visitor can count the fixes.
Why this and not the alternative?"for humans and AI agents"The difference is the second reader. No alternative is named.
Proof nearby"More than 2,000 clients since 2017" and the Trustpilot score, under the formClose to the point of decision, with a source a visitor can open.

By this page's length rule, the headline is 6 words and the sub-headline 27, inside the limits of 12 and 30, and the two word lists find no hype words or stock phrases in either line. What a rubric cannot say is whether a headline that named the audience would do better. That is a question for a test, not for an opinion, ours included.

Is your value proposition clear on the first screen?

First impressions is one of the eight checks in Convertica's free CRO audit: whether a visitor can tell what you sell and what to do next without scrolling. Enter your website and email and watch it check your page live.

Value proposition vs slogan, mission statement and positioning statement

A value proposition tells a customer what they get and why to choose it. A slogan makes a brand easy to remember, a mission statement says why the company exists, and a positioning statement tells your team where the product stands against its alternatives. All four are short, so they get confused, but each has a different reader and job.

Five short statements and what each is for
StatementWritten forThe question it answersUsual lengthWhere it lives
Value propositionA customer deciding whether to stay on the pageWhat do I get, and why choose this?A headline, a sentence or two and a few bulletsThe first screen of a homepage, landing page or product page
Positioning statementYour own team and the agencies you briefWho is it for, in what category, against which alternative?One or two structured sentencesStrategy documents and briefs; rarely published
Unique selling propositionA customer comparing optionsWhat is the one thing only this offer has?One lineAds and comparison pages, and inside the value proposition
Slogan or taglineEveryone, again and againWhat should I remember about this brand?A few wordsBeside the logo, in ads, on packaging
Mission statementEmployees, investors and the publicWhy does this company exist?A sentence or a short paragraphThe about page and company documents

The most common mix-up is a slogan in the headline slot. It sounds finished and tells a first-time visitor nothing about what is sold. If the brand has a line it loves, keep it small, and put the value proposition where people read first.

How to write a value proposition in 6 steps

To write a value proposition, start from evidence about one customer segment, not from the product. Collect what customers say they are trying to do and what stops them, match your offer to the lines that matter most, choose one benefit and one difference, then write the headline, the sub-headline and the proof. The canvas holds the first three steps.

  1. Collect the customer's words

    Read your reviews and your competitors', listen to sales calls, read support tickets and ask recent buyers what nearly stopped them. Copy out exact phrases. The voice of customer methods in the copywriting guide show where to look.

  2. Map one segment on the canvas

    Jobs, pains and gains for one kind of customer, in the phrases you collected. Include how they want to feel and how they want to be seen by others, not only the task. Those lines are often the ones a headline is built on.

  3. Rank, then cut

    Mark the two or three pains and gains this customer cares about most, and match the offer to those. Strategyzer's own guide lists trying to address every pain and gain as a common mistake. A value proposition that promises everything says nothing.

  4. Name the alternative

    Write down what the customer does today: a competitor, a spreadsheet, an assistant, or nothing. A difference only means something against that. If the honest alternative is doing nothing, the page has to make the problem worth solving first.

  5. Write the hero

    Put the outcome in the headline, what it is and who it is for in the sub-headline, and the strongest relievers and gain creators in three bullets. Write several versions of the headline before you pick one, and prefer the clear one to the clever one.

  6. Add proof, then test

    Every claim in the hero needs support on the same page: a feature, a named review, a guarantee, a case study with its source. Then test the statement against the one you have now. The next section covers how.

How to test a value proposition

Test a value proposition where it lives: on the first screen of the page that gets traffic. First check that people understand it, with a five-second test. Then run the new version against the current one as an A/B test, sized in advance and judged on conversions. Until then it is a hypothesis, however good it sounded in the meeting.

  1. Test comprehension first. Show the first screen to someone outside the team for five seconds, hide it, and ask what is sold, who it is for and what they would get. If they cannot say, no A/B test will rescue it.
  2. Check the first screen as a visitor sees it. Run the page through the free landing page analyzer, or start with Convertica's free CRO audit. Both begin with first impressions: whether a visitor can tell what you sell and what to do next without scrolling.
  3. Check the headline on its own. The headline carries most of the statement. Put it through the free headline analyzer before it goes into a test.
  4. Size the test before it starts. The A/B test sample size calculator shows how many visitors each version needs. If the answer is more traffic than the page gets in a few months, stay with the first three steps and customer interviews.
  5. Change one idea. Test one value proposition against another. A new headline, a new layout and a new price in the same variant tell you nothing about which of them did the work.
  6. Judge it on the action that matters. Orders, sign-ups or qualified leads, not clicks on the button. The complete A/B testing guide covers the method from hypothesis to reading the result.

Write it so an AI agent can quote it

A value proposition now has a second reader. AI search and AI assistants build their answers from the text of a page, so a statement that exists only inside an image, a video or a slider drawn by a script may never be read by them. Keep the headline and sub-headline as plain text in the page's HTML, name the product and the audience the same way everywhere, and make every claim one that can be checked. The AI agent readiness checklist goes further, and the AI visibility checker tests what one of your pages gives AI crawlers to read without JavaScript.

How the check works

The check applies six fixed rules to your draft and marks each one met or not yet. It reads only the words you typed. It knows nothing about your market, your customers or your traffic, so it is a rubric for catching common faults and never a prediction of how a value proposition will perform.

The six rules, exactly as the builder applies them
RuleMet when
Says who it is forThe field is filled and is not a catch-all such as "everyone", "people" or "businesses"
Names the outcomeThe main benefit is filled and does not start with "we" or "our"
Says why this and not the alternativeWhat they use today and the difference are both filled, and the difference is not the benefit repeated
Is specificNone of the 22 stock phrases on the list appears, such as "solution", "all-in-one", "one-stop", "end-to-end", "turnkey" and "full-service"
Has no hype wordsNone of the 32 entries on the list appears: the 10 words Convertica bans from its own copy, plus superlatives such as world-class, best-in-class, revolutionary, groundbreaking, state-of-the-art and unparalleled
Is a readable length for a heroThe headline has up to 12 words, the sub-headline up to 30, and each of the 3 bullets up to 14

The word limits and both word lists are Convertica's own rules of thumb. They are not taken from research or benchmarks. A draft can meet all six rules and still fail with customers, and a draft that breaks one can be right for its audience. Treat a flag as a reason to look again, not as a verdict.

See all free tools and how they fit together.

Value proposition template FAQ

What is a value proposition template?

A value proposition template is a fill-in structure that turns what you know about a customer into a short statement: who the offer is for, the problem it solves, what the customer gets and why it is a better choice than the alternative. The template on this page has a canvas for the thinking, statement formats for the wording and a check for the draft.

How do you write a value proposition?

Write a value proposition in four moves: describe one customer segment and what they are trying to get done, list what gets in their way and what a good result looks like, match your offer to those lines, then compress the strongest match into a headline, a sub-headline and three bullets. Use the customer's own words, and test the result.

What are the three elements of a value proposition?

It depends whose three you use. Harvard Business School's Institute for Strategy and Competitiveness frames a value proposition as three questions: which customers you will serve, which needs you will meet, and at what relative price. On a web page, the three working parts are who it is for, what they get, and why you rather than the alternative.

What is an example of a value proposition?

An illustrative example for an invented business: the headline "Take bookings at any hour without picking up the phone" over the sub-headline "An online booking page for independent salon owners who lose bookings when nobody can answer the phone." In two lines it names the customer, the problem, the product and the outcome. It is the default example in the builder on this page, not a real company's copy.

What is the difference between a value proposition and a positioning statement?

A value proposition is written for the customer and says what they get and why it is worth choosing. A positioning statement is written for your own team and fixes where the product sits against its alternatives, in one structured sentence. The positioning statement guides the copy; the value proposition is the copy a visitor reads.

How long should a value proposition be?

Short enough to take in on a first screen: a headline, a sentence or two under it and up to three bullets. The check on this page uses limits of 12 words for the headline, 30 for the sub-headline and 14 for each bullet. Those limits are Convertica's own rules of thumb, not research findings.

Is the Value Proposition Canvas free to use?

Strategyzer, which created the Value Proposition Canvas, offers its official template as a PDF on its own website and says there that it is free to download and to share with your team. The canvas and its name are Strategyzer's, and its terms of service prohibit unauthorized reproduction of its materials, so this page links to the original and does not copy it.

Does this value proposition generator use AI?

No. This value proposition generator is a fill-in builder with no AI model behind it. It arranges the words you type into fixed statement formats and checks them against fixed rules, so the same input always gives the same output. An empty field stays a visible slot: the tool never invents a benefit, a customer or a claim for you.

Is anything I type saved or sent anywhere?

No. The builder runs entirely in your browser. Nothing you type is stored or sent to Convertica or to anyone else, and reloading the page brings the example back. To keep your work, use Copy as text or print the canvas.

Can I use the value proposition template for a B2B product or a service?

Yes. The value proposition template asks about a customer, a problem, an offer and an alternative, so it fits software, physical products, services and B2B offers alike. For a B2B sale, fill in one canvas for each buyer role, because the person who uses a product and the person who approves the purchase rarely have the same jobs, pains and gains.

How do I know if my value proposition is good?

You do not know until you test it. A checklist can confirm that a value proposition names the customer, the outcome and the difference in plain words, but only real visitors can show whether it works. Run a five-second test first, then an A/B test on the page where the statement lives, judged on conversions rather than clicks.

Find out what is costing you conversions

Enter your website and email and the audit starts right away. Watch it check your page live: eight checks, each scored out of 100, and three fixes you can make now.