Short answer

Heatmap tools record where website visitors click, how far they scroll and where they move, then combine many sessions into a colored map of the page. Tools such as Microsoft Clarity, Hotjar, Crazy Egg and Mouseflow show what visitors do, not why, so use them to find where a page confuses people, then fix or test it.

  • The main types are click maps, scroll maps and move or attention maps; many tools add confetti maps and rage or dead click reports.
  • Microsoft Clarity is free outright, and several other tools state free plans with limits.
  • Running two or three free tools at once adds scripts to every page and makes your site slower.
  • Split heatmaps by device and confirm patterns in session recordings before you test.
  • A heatmap on its own will not raise your conversion rate; it turns a vague problem into a specific question to test.

What is a website heatmap?

A website heatmap is a picture of a web page with color laid over it to show where visitors clicked, how far down they scrolled or where they moved, combined from many sessions. Warm colors such as red mean more activity, cool colors such as blue mean less. Heatmap tools record that behavior and draw the map for you.

Heatmaps show what visitors do, not why. They are a research tool: they point to where a page confuses people or loses their attention, so you can form a hypothesis and fix or test it. A heatmap on its own will not raise your conversion rate.

Types of website heatmaps

The main types of website heatmap are click maps, scroll maps and move or attention maps. Many heatmap tools add views such as confetti maps, which show individual clicks by segment, and rage click or dead click reports. Each answers a different question about the page.

Types of website heatmap and the question each answers
Heatmap typeWhat it showsQuestion it answers
Click mapWhere visitors click or tap, combinedAre people clicking the main call to action, or something else?
Scroll mapHow far down the page visitors scrollDoes important content sit below the point most people reach?
Move or attention mapWhere the mouse moves or rests, or which areas hold attentionWhich parts of the page do people look at longest?
Confetti mapEach click as a dot, colored by segment such as traffic sourceDo visitors from ads behave differently from visitors from search?
Rage and dead clicksRepeated clicks, and clicks on things that do nothingWhat do visitors expect to work that does not?
Revenue heatmapRevenue tied to each page elementWhich elements are linked to sales, not just clicks?

The best heatmap tools compared

This table compares 12 heatmap tools by what each suits and what its site says about a free plan. Every detail comes from the vendor's own website, checked in October 2026. Plans change, so confirm with the vendor before you sign up.

Heatmap tools: what each suits and its free plan, as stated by each vendor
ToolSuitsFree plan
Microsoft ClarityAny site that wants free heatmaps and recordings to start withFree forever stated, no traffic limits
HotjarExisting Hotjar users, and teams that want heatmaps with surveys and interviewsFree plan stated, through Contentsquare
ContentsquareLarger sites that need journey analysis across web and appsFree plan stated
Crazy EggSmall teams that want several map views and simple A/B testsFree plan stated
MouseflowTeams that want funnels, form analytics and friction detection with their heatmapsFree plan stated
Lucky OrangeSmall online stores that also want live chat and surveysNot stated
InspectletTeams that want recordings, heatmaps and form analytics on a budgetFree plan stated, no time limit
FullstoryProduct teams that want every interaction captured without taggingFree plan stated
Heatmap.comOnline stores that want to see revenue, not just clicks, on each page elementFree trial stated, no free plan
Wingify Behavior AnalyticsTeams already testing in Wingify (VWO) that want heatmaps per variantFree trial stated, no free plan
PostHogProduct teams that want heatmaps next to analytics and experimentsFree tier stated, open source
Zoho PageSenseSmaller sites that want heatmaps, funnels and testing in one toolForever free plan stated

12 website heatmap tools in detail

Each website heatmap tool below is described from its vendor's own site: what it is, the features the vendor lists and who it suits. Dedicated behavior analytics tools come first, then tools where heatmaps sit inside a testing or analytics platform.

1. Microsoft Clarity

A free behavior analytics tool with heatmaps and session recordings.

  • Click and scroll heatmaps
  • Session recordings with highlights and AI summaries
  • A mobile app SDK and a Google Analytics integration

Suits: any site that wants free heatmaps and recordings to start with. Free plan: Free forever stated, no traffic limits. Vendor site

2. Hotjar (now part of Contentsquare)

Hotjar is now part of Contentsquare. Its site says new Hotjar accounts can no longer be created, and new users sign up to Contentsquare instead.

  • Heatmaps and session recordings
  • Surveys and user interviews
  • Funnels, error and performance monitoring, and AI summaries

Suits: existing hotjar users, and teams that want heatmaps with surveys and interviews. Free plan: Free plan stated, through Contentsquare. Vendor site

3. Contentsquare

A digital experience analytics platform covering web and mobile journeys.

  • Heatmaps, journey maps and session replay
  • Error, slowdown and frustration detection
  • Retroactive autocapture without tagging, and voice of customer tools

Suits: larger sites that need journey analysis across web and apps. Free plan: Free plan stated. Vendor site

4. Crazy Egg

A website analytics tool known for its heatmaps, with recordings, surveys and A/B testing.

  • Five map views: heatmap, scrollmap, confetti, overlay and list
  • Session recordings with AI analysis, surveys and error tracking
  • A/B tests built with a visual editor or URL redirects
  • Heatmaps and recordings for each test variant, and a GA4 integration

Suits: small teams that want several map views and simple a/b tests. Free plan: Free plan stated. Vendor site

5. Mouseflow

Session recording and heatmap software with funnels, form analytics and feedback.

  • Heatmaps compared across periods, devices and segments
  • Session recordings with rage click capture and friction detection
  • User journeys, conversion funnels, form analytics and surveys

Suits: teams that want funnels, form analytics and friction detection with their heatmaps. Free plan: Free plan stated. Vendor site

6. Lucky Orange

A conversion toolkit with heatmaps, recordings, live chat and surveys.

  • Click, scroll and move heatmaps, including dropdowns and pop-ups
  • Session recordings, conversion funnels and form analytics
  • Surveys, announcements and live chat

Suits: small online stores that also want live chat and surveys. Free plan: not stated on the vendor's site. Vendor site

7. Inspectlet

Session recording and heatmap software with form analytics and A/B testing.

  • Session recordings of mouse, scroll, click and keypress activity
  • Dynamic heatmaps and form analytics
  • A/B testing, feedback surveys and error logging

Suits: teams that want recordings, heatmaps and form analytics on a budget. Free plan: Free plan stated, no time limit. Vendor site

8. Fullstory

A behavioral data platform that autocaptures interactions across web and mobile.

  • Autocapture of interactions, session replay and heatmaps
  • Funnels and friction detection
  • In-app guides and surveys

Suits: product teams that want every interaction captured without tagging. Free plan: Free plan stated. Vendor site

9. Heatmap.com

An ecommerce analytics tool whose heatmaps show revenue rather than clicks.

  • Element-level heatmaps that show revenue, not clicks
  • Revenue per session by page, product and traffic source
  • Funnels that show revenue lost at each drop-off, and A/B tests judged on revenue per session
  • Works on Shopify, WordPress, WooCommerce, Webflow, ClickFunnels and custom sites

Suits: online stores that want to see revenue, not just clicks, on each page element. Free plan: Free trial stated, no free plan. Vendor site

10. Wingify Behavior Analytics (formerly VWO Insights)

The behavior analytics side of Wingify, which VWO Insights now leads to.

  • Click, tap and scroll heatmaps and session recordings
  • Form analytics and rage and dead click detection
  • Automatic masking of sensitive data, and web and mobile app SDKs

Suits: teams already testing in wingify (vwo) that want heatmaps per variant. Free plan: Free trial stated, no free plan. Vendor site

11. PostHog

An open source product platform that combines analytics, experiments, feature flags, session replay and heatmaps.

  • A/B, A/B/n, holdout and redirect tests, built on feature flags
  • Bayesian or frequentist analysis
  • Heatmaps, clickmaps and scrollmaps, with rage and dead click detection
  • Session replay on web and in iOS and Android apps

Suits: product teams that want heatmaps next to analytics and experiments. Free plan: Free tier stated, open source. Vendor site

12. Zoho PageSense

A conversion tool that combines testing, heatmaps, session recording, funnels and form analytics.

  • A/B, split URL and multivariate tests with a visual and code editor
  • Heatmaps and session recordings with AI summaries
  • Funnel and form analytics
  • Personalization, full-stack SDKs and mobile A/B testing

Suits: smaller sites that want heatmaps, funnels and testing in one tool. Free plan: Forever free plan stated. Vendor site

Free heatmap tools

Several heatmap tools can be used for free. Microsoft Clarity is free outright: Microsoft says it is free forever, with no traffic limits and no sampling. Crazy Egg, Mouseflow, Inspectlet, Fullstory, Contentsquare (including Hotjar), PostHog and Zoho PageSense also state free plans, usually limited by sessions, pages or features.

A free plan is a good way to start. Install one tool on your most important pages, collect a few weeks of data, and only pay for more when you know which features you use. Running two or three free tools at once adds scripts to every page and makes your site slower.

How Convertica uses heatmaps in A/B tests

Convertica uses heatmaps to explain test results and to find the next test, not as proof on their own. When Convertica split tested its own lead capture form, the testing tool, VWO, recorded a heatmap for each variation, so the team could see how behavior differed between versions as well as which one won.

Two things stood out. Many visitors clicked the logo and the links to pricing, services and the about page, which suggested they wanted to know who they were dealing with before handing over details. And visitors were clicking an area of the form that did nothing, which suggested it was confusing them. That became the hypothesis for the next test: remove the area and see whether more people submit.

That is the job a heatmap does well: it turns "the page is not converting" into a specific question you can test. If your testing tool records heatmaps per variant, use them: a variant that wins or loses for an unexpected reason usually shows it on the map. Heatmaps were part of the 80/20 process in one blog revenue case study on an affiliate site.

How to read a website heatmap in 6 steps

To read a website heatmap, start with a clear question, separate desktop from mobile, check you have enough sessions, then look at where clicks and scrolling stop compared with where your important content sits. Confirm what you see in session recordings before you change anything.

  1. Start with a question

    For example: why do people leave this product page without adding to cart? A question tells you which map to look at and what to look for.

  2. Split by device

    Desktop and mobile layouts differ, so their heatmaps do too. A combined map can hide a problem that only phones have.

  3. Wait for the pattern to settle

    A heatmap from a handful of visits is noise. Collect data until more sessions no longer change where the hot spots are.

  4. Compare scroll depth with your content

    If most visitors never reach your reviews, price details or call to action, move them up or test a shorter page.

  5. Look for clicks on things that are not links

    Clicks on images, headings or icons that do nothing show what visitors expect to work. Rage clicks show frustration.

  6. Confirm in recordings, then test

    Watch session recordings of visitors who clicked the odd spot or left early. Then write a hypothesis and fix or A/B test the change.

What heatmaps miss

Heatmaps miss the why behind behavior, anything that happens after the visitor leaves the page, and the difference between a click that helped and one that confused. They also struggle with pages that change for each visitor, such as personalized content, carousels and menus that open on tap. Pair them with other evidence.

  • Session recordings show the order of what one person did.
  • Funnel reports in your analytics show where people leave across several pages.
  • On-page polls and surveys ask visitors what stopped them.
  • A/B tests prove whether a change actually works.

A CRO audit brings these together: heatmaps and recordings are two of the ten steps.

How to choose a heatmap tool

Choose a heatmap tool by the heatmap types and recordings you need, how it handles privacy, whether it copes with your site's technology, what it does to page speed, and whether it connects to your analytics and testing tools. For most sites, a free plan is enough to find out which features matter.

  • Click, scroll and move maps, split by device and traffic source
  • Session recordings you can filter by page, device and behavior
  • Automatic masking of personal data in forms and recordings
  • Works with your consent banner and privacy policy
  • Handles your site's technology, such as single-page apps, dropdowns and pop-ups
  • Loads asynchronously, with no visible effect on page speed
  • Connects to Google Analytics 4 and your A/B testing tool
  • Mobile app support, if you have an app

Questions about heatmap tools

What are the best heatmap tools?

The best heatmap tools for most websites are Microsoft Clarity, Hotjar (now part of Contentsquare), Crazy Egg, Mouseflow, Lucky Orange, Inspectlet and Fullstory. Online stores can also look at Heatmap.com, which maps revenue rather than clicks. Teams that already A/B test may prefer the heatmaps built into their testing tool, such as Wingify (VWO).

Is there a free heatmap tool?

Yes. Microsoft Clarity says it is free forever with no traffic limits. Crazy Egg, Mouseflow, Inspectlet, Fullstory, Contentsquare (which now includes Hotjar), PostHog and Zoho PageSense also state free plans, with limits on sessions, pages or features. Check each vendor's current terms.

What is a website heatmap?

A website heatmap is a picture of a web page with color laid over it to show where visitors clicked, how far they scrolled or where they moved, from many sessions combined. Warm colors mean more activity and cool colors less, so you can see at a glance what draws attention and what is ignored.

Do heatmap tools slow down a website?

Heatmap tools add a tracking script to your pages, which adds some load. Most vendors load it asynchronously so it does not block the page. Check your page speed in PageSpeed Insights before and after installing, and avoid running several heatmap and recording tools at once.

Are heatmap tools GDPR compliant?

Heatmap tools can be used in line with GDPR, but compliance depends on your setup: a consent banner where required, masking of personal data in recordings, a data processing agreement with the vendor, and a privacy policy that names the tool. Several vendors mask sensitive fields automatically. Ask your legal adviser about your case.

How many visitors do you need for a useful heatmap?

You need enough visits for the pattern to settle, so that more data no longer changes where the hot spots are. Low-traffic pages take longer. Split heatmaps by device, because desktop and mobile layouts differ, and each needs its own sample.

Can Excel make a heatmap?

Excel can make a heatmap of a table: conditional formatting with a color scale shades each cell by its value. That is a data heatmap, not a website heatmap. To see clicks and scrolling on a web page, you need a heatmap tool that records visitor behavior on the site.

Does Google Analytics have heatmaps?

Google Analytics 4 reports pages, events and conversions rather than drawing click maps on your pages. For click and scroll heatmaps, add a heatmap tool. Microsoft Clarity and Crazy Egg both state integrations with Google Analytics, so you can connect the two.

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