What is ecommerce A/B testing?

Ecommerce A/B testing is a controlled experiment on an online store. Shoppers are split at random between the current version of a page, the control, and a changed version, the variant. Both run at the same time, so the change is the only systematic difference, and the two groups are compared on a store goal such as orders or revenue per visitor.

The method is the same as any A/B test, set out in full in the A/B testing guide. What makes a store different is what you measure and what gets in the way:

  • The goal is money, not clicks. A change that brings more clicks to the cart can still lose orders. Store tests should be judged on order completion rate or revenue per visitor.
  • Desktop and mobile often disagree. In eight of the 14 Convertica store tests below, one device moved and the other did not, so a combined number can hide a loss or a win.
  • Promotions and seasons move the baseline. A sale, a holiday or a big email changes who visits. A test that overlaps one measures those shoppers, not your normal ones.
  • The purchase is a funnel. A change on the homepage has to survive four or five more steps before it becomes an order, so changes near the order tend to show up in sales sooner.

Which metrics should an ecommerce A/B test measure?

An ecommerce A/B test should be decided on a metric that pays: order completion rate, which is orders divided by visitors, or revenue per visitor, which is revenue divided by visitors and so captures both how many people buy and how much they spend. Add to cart and checkout starts are useful secondary metrics that show where a change works.

Choose the primary metric before launch and write it down. Most Convertica store tests on this page report order completion rate, revenue per visitor or both. The ecommerce metrics guide shows how each one is calculated.

What each ecommerce test metric tells you
MetricHow it is calculatedWhat it tells youUse it as
Order completion rateOrders / visitors in the testWhether more shoppers buyPrimary
Revenue per visitorRevenue / visitors in the testWhether the store earns more per shopper, counting order value tooPrimary, especially for price, bundle and shipping tests
Average order valueRevenue / ordersWhether buyers spend more per orderSecondary: it can rise while orders fall
Add to cart rateVisitors who add to cart / visitorsWhether the product page persuadesSecondary, or primary only on low traffic with care
Checkout start rateVisitors who start checkout / visitorsWhether the cart moves people onSecondary
Subscription rateSubscription orders / visitorsWhether a subscribe offer landsPrimary for subscription stores

Ecommerce A/B testing ideas by page

The best ecommerce A/B testing ideas remove a doubt or a step at the moment a shopper decides. Below are 35 ideas grouped by page type: homepage, navigation and collection pages, product page, cart, checkout, and landing pages and offers. Each comes with the reason it can work and, where Convertica has tested that kind of change on a real store, a link to the case study.

Treat them as ideas to check against your own evidence, not changes to copy. A test that won on one store can lose on yours, because your shoppers, products and traffic differ. Analytics, session recordings, heatmaps and a free CRO audit tell you which of these problems your store actually has.

Where to find ecommerce test ideas, page by page
Page typeWhat shoppers decide thereIdeas belowConvertica tests
HomepageWhether this store is worth their time and where to go next52
Navigation and collection pagesWhich product to look at51
Product pageWhether to buy this product, in which option, at this price108
Cart pageWhether to carry on to checkout52
CheckoutWhether to finish the order50
Landing pages and offersWhether the ad's promise holds and which offer to take51

Homepage A/B test ideas

Homepage A/B tests work best when they answer the first questions a new shopper has: is this store trustworthy, does it sell what I want, and where do I click next. The homepage is often a store's busiest page, which makes tests finish faster, but it sits furthest from the order, so judge it on orders and revenue, not clicks.

Homepage test ideas and why they can work
Test ideaWhy it can workTested by Convertica
A trust strip under the hero: shipping, reviews and payment securityNew visitors look for reasons to trust a store they do not know before they browseHomepage trust signals: +57.9% revenue per visitor on desktop in a 12-day test, at 93% confidence (below the usual 95%)
A visible search bar instead of a search iconShoppers who know what they want go straight to it instead of browsing menusSearch bar: +71.9% order completion rate on desktop at 98% confidence; mobile did not change; test length not published
A hero headline that names what you sell and why it is betterA slogan makes visitors work out what the store is; a plain statement lets them decide in secondsNot tested in a published case study
Shortcuts to the top categories above the foldFewer clicks between landing and a product page, especially on mobileNot tested in a published case study
The announcement bar: free shipping threshold against a discount codeThe bar is seen on every page, so the offer it carries can change basket size or conversion across the storeNot tested in a published case study

The homepage trust test is also a lesson in reading results: mobile reached 97% confidence, with order completion rate up 68.9% and revenue per visitor up 40.9%, while the desktop result sat at 93%. A result below the confidence level you set is a signal worth acting on carefully, not proof. More homepage patterns are in ecommerce homepage best practices.

Navigation and collection page A/B test ideas

Navigation and collection page tests help shoppers get from a broad category to the right product with less effort. The ideas below shorten the path, show the information shoppers compare on, and let a decided shopper act sooner. Measure them on orders, because a better collection page should send more people to products they then buy.

Navigation and collection page test ideas and why they can work
Test ideaWhy it can workTested by Convertica
Search on collection pages and the blog, not only the homepageShoppers who land deep in the store from search or an article can still find a product fastPart of the search bar test above
A mobile menu that shows top categories at onceNested menus hide the range; shoppers who cannot see a category assume you do not sell itNot tested in a published case study
Filters shown on mobile instead of behind a buttonSize, color and price filters cut a long list to what a shopper can buyNot tested in a published case study
Product cards with rating, price and shipping informationShoppers compare on these; showing them on the card saves a click to each product pageNot tested in a published case study
Default sort: best sellers against newestThe first products seen get most of the clicks, so the order of the grid changes what sellsNot tested in a published case study

More on menus, search and filters is in ecommerce navigation best practices.

Product page A/B test ideas

Product page A/B tests are where most of Convertica's store tests have run, because the product page is where a shopper decides to buy. The strongest ideas answer the questions that stop a purchase at that moment: is it any good, which option do I need, what will it really cost, and when will it arrive.

Product page test ideas and why they can work
Test ideaWhy it can workTested by Convertica
Reviews moved from the bottom of the page to just below the productProof seen while deciding does more than proof found after scrolling past the buttonReviews section: +42.38% orders (orders per visitor) for a bedding store on mobile, and +20.34% completed orders for a jewelry store on desktop, in 2-week tests at 98% confidence
Clear variant selectors: labeled options and visual swatchesShoppers who cannot tell which option they are choosing, or see "No Selection", stop rather than guessVariant selectors: +144.8% conversion rate in a three-week test at 98% confidence
A sticky Add to Cart bar on a cleaner pageThe button stays in reach while shoppers read details and reviewsProduct page redesign: +56% order completion rate on desktop at 98% confidence; mobile was neutral; test length not published
A free shipping badge beside the priceShipping cost is a common reason to leave late in checkout; saying it is included at the price removes the doubt earlyFree shipping badge: +60.3% revenue per visitor and +27% order completion rate on desktop; mobile showed no significant change; test length and confidence level not published
A free shipping threshold message: "you qualify" or how much more is neededIt answers the cost question and gives shoppers a reason to add an itemFree shipping threshold: +175.4% revenue per visitor and +88.3% order completion rate on desktop at 95% confidence; mobile showed no significant change; test length not published
Shipping, warranty and payment answers in pop-ups on the pageShoppers get answers without leaving the page and losing their placeFactory to Home: +12.7% revenue per visitor and +18.1% order completion rate, desktop and mobile combined (96% confidence on desktop); test length not published
Packages shown as a swipeable comparison on mobile instead of stackedStacked options on a phone cannot be compared side by side, so shoppers scroll back and forth or give upMobile pricing table: +36% revenue per visitor and +43.9% order completion rate on mobile at 98% confidence; test length not published
Trust signals and an auto-ship offer on the product pageRepeat-purchase products can sell more subscriptions when the offer and the reasons to trust it are seen at the decisionJustThrive: +101.82% revenue, cumulative across two sequential split tests, 7 December to 24 March
An estimated delivery date under the priceA date is easier to act on than a shipping policy, and matters most for gifts and urgent buysNot tested in a published case study
Gallery thumbnails shown instead of dotsShoppers can see that more photos exist and jump to the one they need, such as size or detailNot tested in a published case study

What the product page tests have in common

Most of these winners did not add anything new. They moved information shoppers needed, such as reviews, shipping cost or the right option, to the point where the decision is made. That is a useful filter for your own ideas: if a shopper has to scroll, click away or guess to get an answer, the fix is a test candidate. The product page optimization guide covers the full page.

Cart page A/B test ideas

Cart page A/B tests aim to move more shoppers from a full cart to a started checkout. The cart is where the total first appears and where doubts about returns, delivery and payment surface, so the best ideas show those answers next to the checkout button and remove steps for shoppers who have already decided.

Cart test ideas and why they can work
Test ideaWhy it can workTested by Convertica
Shipping and refund policy badges under the checkout buttonThe worry about returns comes just before paying; a badge with a pop-up answers it without leaving the cartPolicy visibility: +21.8% order completion rate on desktop at 97% confidence; mobile was neutral; test length not published
Add to Cart that goes straight to the cartWhen most orders hold one item, a stop on the product page or a drawer is an extra stepHomewares store: +47.7% conversion rate on mobile in a 19-day test at 98% significance; +26.9% conversions overall with the winner rolled out to mobile only
A free shipping progress bar in the cartShows how far the shopper is from the threshold, which can raise order valueNot tested in a published case study
Express checkout buttons in the cartSaved payment details skip the forms; on some stores they also distract, which is why it is worth testing both waysNot tested in a published case study
Cross-sell placement: in the cart against after the orderA suggestion in the cart can raise order value or pull attention from the checkout buttonNot tested in a published case study

The homewares test shows why a device split matters: the store rolled out the winner to mobile only. More cart ideas are in the shopping cart optimization guide, and the cart abandonment rate guide shows how to measure the drop.

Checkout A/B test ideas

Checkout A/B tests reduce the effort and surprises between a started checkout and a confirmed order. Shoppers here have already chosen, so the ideas below cut fields, show the full cost early and keep reassurance next to the pay button. Some platforms limit what you can change in checkout, so check what your platform and testing tool allow first.

Checkout test ideas and why they can work
Test ideaWhy it can workTested by Convertica
Guest checkout offered before account creationA forced sign-up is extra work at the moment a shopper wants to payNot tested in a published case study
Fewer fields, with address lookupEvery field is a chance to stop, especially on a phone keyboardNot tested in a published case study
Shipping cost and taxes shown before the payment stepA total that grows at the last step feels like a trick and sends shoppers awayNot tested in a published case study
Accepted payment methods shown at the start of checkoutShoppers who do not see their preferred method may leave before they reach itNot tested in a published case study
An order summary and returns line beside the pay buttonShoppers can confirm what they are buying and their way out without going backNot tested in a published case study

Convertica has no published checkout split test yet, so these ideas rest on conversion reasoning rather than our own results. The checkout optimization guide covers the full flow.

Landing page and offer A/B test ideas

Landing page and offer tests decide whether paid traffic turns into orders and which offer a shopper takes. Shoppers from an ad arrive with one promise in mind, so the page has to keep it and keep the next step in reach. Offer tests change what is sold, such as bundles or how a price is shown, so measure them on revenue per visitor.

Landing page and offer test ideas and why they can work
Test ideaWhy it can workTested by Convertica
A call to action bar fixed to the bottom of the screen on mobileOn a long landing page the buy button scrolls away; a fixed bar keeps the next step one tap awaySticky CTA: +252.9% rate of order completion on mobile in a 20-day test at 98% confidence; desktop did not change significantly, so it went live on mobile only
A headline that repeats the ad's promiseWhen the page matches the click, shoppers know they are in the right placeNot tested in a published case study
Bundles or multi-packs against single unitsA bundle can raise order value; too many choices can also slow the decisionNot tested in a published case study
Price shown per unit or per doseA smaller unit price can make a large pack easier to justifyNot tested in a published case study
An anchor price or the most popular package markedA reference point and a suggested choice make comparing packages quickerNot tested in a published case study

Price and offer tests have their own risks, covered in the price testing guide. For pages built for ads, see landing page A/B testing.

Ecommerce A/B test results from 14 Convertica case studies

These are split tests Convertica ran on online stores and published. Every result is copied from the case study with its metric, its test length where one was published, and its confidence level. dScryb is a membership store; the other 13 sell products online.

Ecommerce A/B tests by Convertica, as stated in the original case studies
Case studyPageWhat changedStated resultTest lengthConfidence
Homepage trust signalsHomepageShipping, reviews and security strip under the hero+57.9% revenue per visitor, desktop; +68.9% order completion rate, mobile12 days93% desktop, 97% mobile
Search barHomepage, collections, blogA visible search bar+71.9% order completion rate, desktop; mobile did not changeNot published98%
Reviews sectionProduct pageReviews moved up to just below the product, two stores+42.38% orders, bedding store, mobile; +20.34% completed orders, jewelry store, desktop2 weeks98%
Variant selectorsProduct pageLabeled panels and swatches in place of plain option rows+144.8% conversion rateThree weeks98%
Product page redesignProduct pageCleaner page with a sticky Add to Cart and Buy Now bar+56% order completion rate, desktop; mobile neutralNot published98%
Free shipping thresholdProduct pageMessage showing whether the cart qualifies for free shipping+175.4% revenue per visitor and +88.3% order completion rate, desktop; mobile no significant changeNot published95%
Free shipping badgeProduct page"Free Shipping Included" badge next to the price+60.3% revenue per visitor and +27% order completion rate, desktop; mobile no significant changeNot publishedNot published
Factory to HomeProduct pageShipping, warranty and payment FAQs in pop-ups+12.7% revenue per visitor and +18.1% order completion rate, desktop and mobile combinedNot published96% on desktop
Mobile pricing tableProduct pageStacked packages turned into a slider on mobile+36% revenue per visitor and +43.9% order completion rate, mobileNot published98%
JustThriveProduct pageTrust signals and auto-ship offer, then a second variation against the winner+101.82% revenue, cumulative across two sequential split tests7 December to 24 March, two tests98% significance stated for test 1
Policy visibilityCartPolicy badges with pop-ups under the checkout button+21.8% order completion rate, desktop; mobile neutralNot published97%
Homewares storeProduct page to cartAdd to Cart sends shoppers straight to the cart+26.9% conversions overall, with the winner rolled out to mobile users19 days98% significance
Sticky CTALanding pageA call to action bar fixed to the bottom of the screen+252.9% rate of order completion, mobile; desktop no significant difference20 days98%
dScrybSearch resultsCalls to action and access levels in membership search results+49.4% paid membership sign-ups17 days98%

Results like these are not a forecast for your store: each one came from a specific store, its shoppers and its problem. Every case study, including the lead generation and affiliate tests, is on the CRO case studies page.

What do these ecommerce A/B tests teach?

Four patterns run through Convertica's store tests: the winners answered a shopper's doubt at the point of decision, desktop and mobile often moved differently, a winner became the new control for the next test, and some results were reported honestly below the usual 95% confidence. Each one changes how you should plan and read your own tests.

  1. Answer the doubt where the decision happens. Reviews, shipping cost, policies and clear options all won by appearing next to the button rather than lower down or on another page.
  2. Read each device on its own. The search bar, product page redesign, policy, free shipping and sticky CTA tests each moved one device and not the other. The homewares and sticky CTA winners were rolled out to mobile only.
  3. Test against the winner. JustThrive's second test ran against the first winner, not the original page, and the two compounded to the cumulative revenue result.
  4. Report the confidence you got. The homepage trust test's desktop result reached 93%, which the case study states as below the usual 95%. Say so, rather than rounding it up into a win.

How to run an ecommerce A/B test in 7 steps

To run an ecommerce A/B test, find where shoppers leave, write a hypothesis that names the evidence, the change and the metric, work out the sample you need, build and check the variant on every device, run it in whole weeks, then read the result by device before you roll out the winner. The steps below set out each stage.

  1. Find where shoppers leave

    Use your analytics funnel from product page to order, then session recordings and heatmaps on the step with the biggest drop. The test idea should come from what shoppers do on your store, not from a list of other stores' wins.

  2. Write a hypothesis

    Name the evidence, the change, the shoppers and the metric. For example: because recordings show mobile shoppers scrolling past the price to look for shipping costs, showing free shipping beside the price will raise mobile order completion rate.

  3. Pick one primary metric

    Order completion rate or revenue per visitor for most tests, with add to cart and checkout starts as secondary metrics. Write it down before launch so the winner cannot be chosen afterwards.

  4. Work out the sample and the length

    Enter your baseline and the smallest lift worth detecting into the A/B test sample size calculator, then divide by the daily shoppers who reach the page. How long to run an A/B test shows the full method.

  5. Build the variant and check it everywhere

    Check the variant on phones, tablets and desktop browsers, with every product option, a discount code and an empty cart. A variant that breaks for some shoppers produces a result about the bug, not the idea.

  6. Run it in whole weeks and leave it alone

    Split traffic evenly, avoid sales and holidays where you can, and do not change the page, prices or tracking during the test. Do not stop the first day the variant looks ahead.

  7. Read the result by device, then roll out or retest

    Check significance with the statistical significance calculator, look at desktop and mobile separately, and roll out only where the variant won. Then test the next idea against the new winner.

How much traffic does an ecommerce A/B test need?

An ecommerce A/B test needs enough shoppers on each version to tell a real lift from chance, and that number comes from your own conversion rate and the size of lift you want to detect. There is no fixed minimum for every store. Lower conversion rates and smaller lifts need far more visitors, which is why small changes on a quiet store can take months.

The table shows a worked example, not a target: a page where 2% of visitors order, one variant against the control, 95% confidence and 80% power. Replace the 2% with your own rate in the calculator.

Visitors per version and weeks needed at a 2% order completion rate, by smallest lift to detect and daily visitors in the test
Smallest lift to detect Visitors per version 1,000 visitors a day 5,000 visitors a day
10% (2% to 2.2%) 80,682 24 weeks: change the plan 5 weeks
20% (2% to 2.4%) 21,109 7 weeks 2 weeks
30% (2% to 2.6%) 9,798 3 weeks 1 week

Every figure comes from the same formula as the sample size calculator, rounded up to whole weeks with a one-week minimum. Anything over 8 weeks is marked "change the plan".

What to do when your store has too little traffic to test

  • Test a bigger change. A rebuilt product page or a new shipping offer can move more than a button label, and a bigger difference needs a smaller sample.
  • Test where the traffic is. Your best-selling product pages and the cart see more shoppers than a long-tail product.
  • Test a template, not one page. A change to the product page template runs on every product at once, which pools the traffic.
  • Fix the obvious without a test. Broken variant selectors, missing shipping costs and slow pages should be fixed, not tested.

Common ecommerce A/B testing mistakes

The most common ecommerce A/B testing mistakes are calling a winner on clicks instead of orders, stopping as soon as a variant looks ahead, testing through a sale, reading only the combined device number and launching a variant that breaks for some shoppers. Each one can turn a losing change into a false win.

Ecommerce A/B testing mistakes and what to do instead
MistakeWhy it misleadsDo this instead
Judging on clicks or add to cart onlyMore carts can mean fewer orders if the change pushes undecided shoppers forwardDecide on order completion rate or revenue per visitor
Stopping when the variant looks aheadEarly results swing; stopping on a good day makes false winners more likelyRun to the planned sample in whole weeks
Testing through a sale or holidaySale shoppers behave differently, so the result may not hold afterwardsSchedule around promotions or extend the test
Reading only the combined numberA win on one device can hide a loss on the otherRead desktop and mobile separately
Not checking the variant on every device and optionA broken option or a page flash measures the bug, not the ideaCheck every option, device and browser before launch
Changing the page during the testThe result mixes two different changesFreeze the page, prices and tracking, or restart
Copying another store's winnerDifferent shoppers, products and problemsUse other tests for ideas, then test on your own evidence

What do you need to run ecommerce A/B tests?

To run ecommerce A/B tests you need a testing tool that splits shoppers and records orders and revenue, analytics to find where shoppers leave, a way to build and check variants on every device, and enough traffic to reach a sample in weeks rather than months. The dScryb test, for example, ran in VWO with traffic split equally.

Compare options in A/B testing tools. Shopify stores have their own choices and limits, covered in Shopify A/B testing.

Getting help with ecommerce A/B testing

If you would rather have a team plan, build and read your tests, see A/B testing services. Convertica quotes A/B testing one by one as a custom proposal, so you can ask for an A/B testing proposal there. To find out first which problems on your store are worth testing, start with the free CRO audit: it checks a page for people and for AI agents and gives you every finding, with why each one matters.

Free calculators for planning and reading store tests

Plan the size and length of your next store test before launch, and check the result when it ends. Each calculator shows its formula and a worked example.

A/B testing services

Want your A/B tests run for you?

Convertica runs A/B tests for clients, quoted one by one as a custom proposal. Monthly traffic comes first, because it decides whether a test on your site can reach a clear result, and how long it takes.

The split tests in Convertica's case studies were run by its team for past clients, and each result is published with its metric, timeframe and source.

See Convertica's A/B testing services

Ask for an A/B testing proposal

Short answer

Ecommerce A/B testing shows two versions of a store page to different shoppers at the same time and compares orders or revenue per visitor. Start with the pages closest to the purchase: product page, cart and checkout. Test one change backed by evidence, run to a planned sample in whole weeks, and read desktop and mobile separately.

  • Measure orders and revenue per visitor, not clicks, so a test cannot win on a number that does not pay.
  • The product page, cart and checkout sit closest to the order, so changes there tend to show up in sales first.
  • In Convertica's store tests, desktop and mobile often moved differently, so read each device before you roll out.
  • A winning test is a new control: test the next idea against the winner, as JustThrive did.
  • Low traffic makes small changes slow to test, so test bigger changes or fix clear problems without a test.

Questions about ecommerce A/B testing

What is ecommerce A/B testing?

Ecommerce A/B testing is a controlled experiment on an online store: shoppers are split at random between the current page and a changed version, and the two groups are compared on a store goal such as order completion rate or revenue per visitor. Because both versions run at the same time, the change is the only systematic difference.

What should I A/B test first on my online store?

Test first where shoppers are closest to buying and where your own data shows them leaving: usually the product page, the cart or the first checkout step. Pick a change backed by evidence, such as reviews shoppers cannot find or shipping costs they only see at checkout, rather than a color or a font.

What are some good A/B test ideas for an ecommerce website?

Good ecommerce A/B test ideas answer a shopper's doubt at the moment of decision: reviews moved up the product page, shipping costs shown beside the price, clearer variant selectors, policies near the checkout button, a visible search bar and a sticky Add to Cart button on mobile. Convertica has tested each of these on real stores.

Which metric should an ecommerce A/B test use?

Use a metric that pays: order completion rate (orders divided by visitors) or revenue per visitor, which combines conversion and order value. Track add to cart and checkout starts as secondary metrics to see where a change works, but do not call a winner on clicks alone.

How long should an ecommerce A/B test run?

Run an ecommerce A/B test until each version reaches the sample size you planned before launch, in whole weeks, and at least one full week so weekdays and weekends both count. Convertica's store tests with a published length ran from 12 days to more than five weeks; a test that would need months should be changed rather than started.

Can small online stores run A/B tests?

Yes, but a small store has to test bigger changes on its busiest pages, or a test can take months to reach a reliable answer. Work out the sample with a sample size calculator before you start. Where traffic is too low, fix clear problems directly and keep testing for the questions you cannot answer otherwise.

Does Shopify support A/B testing?

Shopify stores are usually A/B tested with a testing app or a testing tool's script added to the theme, which splits visitors between versions and reports orders. What you can change, especially in checkout, depends on your plan and the tool, so check both before you design a test.

Should I A/B test during a sale or holiday?

Avoid it where you can. Shoppers during a sale, a holiday or a big email push often behave differently from your normal traffic, so a result from those weeks may not hold afterwards. If a test overlaps one, extend it so normal weeks dominate, or note the overlap when you read the result.

What is the difference between A/B testing and split URL testing in ecommerce?

An A/B test changes elements on the same page address, while a split URL test sends shoppers to two different addresses, which suits a whole new page or flow. Both split traffic at random and compare the same goal. Empire Flippers' rebuilt submission process, for example, was split-URL tested before rollout.

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